Frequently Asked Questions

We've compiled a list of our most frequently asked questions and added some more that we think will provide you with useful information when you are planning your next holiday. We hope you'll find the answers to any questions you may have here, but if not, please contact one of our team and we will do our very best to help you further.
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What documents do I need to take with me to the airport?

Non Irish passport holders should consult the Embassy of their destination country regarding any special documentation for the countries they are visiting and/or transitting or for return to Ireland.
It is your responsibility to check with the applicable Embassy to see whether the destination(s) that you are visiting requires a visa.
If you fail to do so, you will be solely responsible for any cost, loss or damage which you or we incur as a result of your failure.

Most countries require that your passport must be valid for at least 6 months after your return date of travel.
Ensure that you have received all travel documents, i.e flight tickets or e-ticket information, hotel or car vouchers and your insurance certificate.

Visa requirements vary based on the country you are visiting, purpose of your visit and the length of stay. You should contact the local Embassy or your destination/transit country.

For details on immunization please check It is your responsibility to ensure you have the correct immunizations for the countries you are intending to visit.

How far in advance can I book my flight?

The advance booking period for low cost carriers and charter flights varies depending on the airline and the routing.  We can give you more information about this if necessary.

How do I contact you?

The Travel Broker is located in Clontarf on 11 Vernon Avenue, Dublin 3.

The Main Office number is: 01 8333 921


Do I need travel Insurance

Most principals require you to take out travel insurance as a condition of booking with them. In any event, YOU SHOULD TAKE OUT ADEQUATE TRAVEL INSURANCE WHICH REMAINS THE CLIENTS REPONSIBILITY. This insurance will cover you and your party against the cost of cancellation by you (insurable reason); the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses.
Should you require insurance, please contact us on 01 8333 921.

Can I view details of my booking once it has been made?

Yes, you can view details of your existing booking by visiting our 'My Booking' page.

You will need the surname of the lead passenger, the order Id of the booking and your departure date.

How old do I have to be to book a holiday?

The minimum age to make a holiday booking is 18 years.

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