Why Book With Us?

Travel is our Passion!
It's what we love, share it with us!

  • VALUE
    We work with hundreds of Airlines and thousands of Hotels and Resorts to bring you unbeatable prices
  • CHOICE
    Browse our fabulous selection of holidays and short breaks and book your Car Hire, Transfers & Attraction tickets too
  • SECURITY
    Licensed by the Commission for Aviation Regulation and Fully Bonded for your Complete Financial Protection
  • PERSONAL ADVICE
    We love to talk travel and are here to help - before, during and after every booking!
  • CLICK, CALL or VISIT US
    YOU choose how you would like to book!

Customer Service / Sales Consultant Required


About us

The Travel Broker is an independent travel agency based in Clontarf in Dublin 3. Established in 1994 we have built our reputation on our in depth product and destination knowledge, an eye for detail and our passion for customer service excellence.

We are now looking for a Customer Service / Sales Consultant to join our happy and vibrant team. The successful candidate will join our team of extremely experienced and professional travel consultants and benefit from our friendly and encouraging work environment with high levels of autonomy and opportunities for ongoing training, development and travel.
 

Job description

This is an opportunity for a hard working, passionate lindividual in search of a rewarding, varied and exciting career to join a proactive and dynamic Dublin Travel Agency. Competitive salary with attractive sales incentive scheme.

If you've got a passion for travel, are a fast learner and a people person then The Travel Broker would love to hear from you.
 

This position involves:

  • Providing back up and support to our sales teams
  • Issuing invoices and travel documents to our clients
  • Ensuring highest standards of customer service are met
  • Selling ancillary services
  • Providing relief cover for members of our sales teams when necessary
  • Assisting in implementing promotions and sales drives
  • Assisting in team motivation to achieve our targets
  • Attendance at travel events, workshops and trade fairs
  • Participating in Educational Trips
  • Ensuring Travel Broker processes are followed
  • Keeping product and brand knowledge up to date whilst having in-depth knowledge of relevant brochures and destinations.

 

Skills and Experience required:

  • Self Motivated and Target Driven
  • Positive and enthusiastic attitude
  • High regard for customer service excellence
  • Ability to multitask and quickly interpret complex information
  • Excellent communication skills (both verbal and written)
  • Ability to build strong relationships with clients, over the phone, face to face and online
  • Enthusiastic and flexible team player who loves learning and taking on new challenges
  • Skills to persuade customers and influence their decisions, both for their own benefit and that of the agency
  • Exceptionally high levels of motivation, working both independently and as part of a team
  • Very strong attention to detail
  • Good All Rounder who likes to get the job done - perfectly

Skills and Experience desirable but not essential:

  • Previous Travel Industry experience
  • Amadeus or other GDS experience
  • Excellent geographical knowledge
  • Well travelled

Contact

If you are interested in joining our dynamic team, apply now in complete confidence by emailing a short cover letter to clare.dunne@travelbroker.ie and attach your CV
 
Only applicants who are selected for interview will be contacted.